Never Make Eye Contact: how I built a beauty brand on my commute

72 comments

This goes out to everyone who's ever caught the 07:08 Northern Line train going Southbound from Brent Cross. I'm sorry if you were ever unnerved by my behaviour. If it's any consolation, it was for the greater good...

HOW IT STARTED

I started myGloww by accident. I had just missed the flight for my honeymoon so I was at home feeling miserable. I decided to use some of our wedding vouchers to make myself feel better. 

THE UNSPOKEN RULE

I was living in London at the time. I used the tube to commute to my day-and-sometimes-night job (more on that later). Over time, I learnt that 'never make eye contact' is the unspoken rule most Londoners agree to abide by to safeguard against unnecessary social interaction.

Being in one of the world's most diverse cities, I found that a good way to pass time on my commute was to stare at people and guess their heritage. This had to be done within one-and-three-quarter seconds - any longer, and they'd sense they were being stared at, we'd make eye contact, and then be forced to feign sudden interest in nasal spray ads until either of us got off the train.

As an artist, I've always had an appetite for colour. I was fascinated by the beautiful interplay of colours in human skin tone. I spent the next couple of years* studying human skin pigmentation and discovered the three essential elements of each person's unique skin tone.

360 SHADES

My makeup experiments continued I studied my own complexion axes and created a foundation in my perfect shade. I. felt. great.

myGloww founder steph smiling in her bathroom wearing foundation

That's me beaming when my perfect foundation shade still matched my skin tone under harsh bathroom lighting. I wore a large shirt since it was the closest thing I had to a lab coat!

I knew I had to share it. I wanted to create make-up for others that harnessed the delicately unique balance of colour in complexion. I wanted to create a foundation range with real colours from real people with enough shades for everybody to find their match.

After a very unhealthy period of work-life imbalance, I finally completed a range of 360 shades. Yep. Three-hundred-and-sixty foundation shades.

pots of hundreds of foundation shades for multiple skin tones

To my dismay, it wasn't long before I realised that 360 shades simply wasn't enough for everybody to find their match. Despite having well over 10 times more shades than most foundation ranges, there were still gaps that meant that some people would be left out.

This was a problem because I know first-hand how utterly deflating it can be to walk past a beauty counter and not see a single product to suit your skin tone. for years, this fuelled a negative voice that insidiously ate at my self-worth. There was absolutely no way I was going to give that negative voice a platform in myGloww by having a shade range that didn't cater to everybody. 

THE PERFECT SOLUTION

Like most other problems, the answer to mine lay within the problem itself. I realised that, however you look at it, creating a range of complexion shades is an attempt to standardise individuality. The colourful interplay of a person's complexion is so infinitely detailed that an off-the-shelf solution could never do justice to it. The perfect shade i had made for myself those months ago was perfect because I made it specifically for me.

I knew in that moment that custom formulation was the only way to guarantee a uniquely uplifting make-up experience for everybody. So I got to work developing a technology that studies your skin and formulate custom make-up in colours perfect for your skin tone. Everything about myGloww is designed to elevate your wellbeing and make you feel incredible. Its purpose is to transform your beauty routine into a sublime self-affirming experience.  It's more than custom make-up. It is the beginning of a beautiful journey of self love.


*Btw, I didn't spend two years on the tube. I went home and stuff.

72 comments


  • Dewitt Keble

    Nutritional Products International works with product manufacturers worldwide that want to launch new health and wellness products.

    That is our expertise.

    Whether the company is a start-up or one that has been in business for decades, NPI has the knowledge and experience to guide them from shipping to placing their products onto retail shelves.

    As senior account executive for business development for NPI, I work daily with brands that have developed innovative products. But these companies haven’t entered the U.S. market, which is where NPI, a global brand management company based in Boca Raton, FL., comes in.

    We make it simple for you by becoming your U.S. headquarters. You don’t have to hire a staff, rent office space, market your brand, find a warehouse, or deal with the Food & Drug Administration.

    Through a one-stop, turnkey platform called the “Evolution of Distribution,” NPI gives you all the expertise and services you need to launch your product line here. We import, distribute, and market your product line.

    NPI, along with its sister company, InHealth Media, collaboratively work to market your products to consumers and retailers throughout the U.S.

    For more information, please reply to this email or contact me at gcohen@nutricompany.com
    .

    Respectfully,

    Kind Regards,
    Gary,

    Gary Cohen
    Business Development Account Representative
    Nutritional Products International
    150 Palmetto Park Blvd., Suite 800
    Boca Raton, FL 33432
    Office: 561-544-0719
    gcohen@nutricompany.com


  • Mark Schaefer

    Many companies are known for their product development. That is their expertise.

    As senior account executive for business development at Nutritional Products International, I have worked with brands that have created and developed innovative products that consumers would want to buy.

    But these companies don’t have the staff or knowledge to successfully launch their products in the U.S. This is why many domestic and international health and wellness brands reach out to NPI.

    Launching products in the U.S. is our expertise.

    On a daily basis, I research companies in the health and wellness sectors, which is how I came across your brand.

    NPI, a global brand management company based in Boca Raton, FL., can help you.

    Through a one-stop, turnkey platform called the “Evolution of Distribution,” NPI gives you all the expertise and services you need when you launch your product line here. We become your headquarters in the United States.

    What does NPI do? We import, distribute, and market your product line.

    When you work with NPI, you don’t need to hire a U.S. sales and support team or contract with a high-priced Madison Avenue marketing agency.

    NPI, along with its sister company, InHealth Media, collaboratively work to market your products to consumers and retailers throughout the U.S.

    For more information, please reply to this email or contact me at MarkS@nutricompany.com.

    Respectfully,

    Mark

    Mark Schaeffer
    Senior Account Executive for Business Development
    Nutritional Products International
    150 Palmetto Park Blvd., Suite 800
    Boca Raton, FL 33432
    Office: 561-544-071
    MarkS@nutricompany.com


  • Merle Traugott

    Is this software good for creating niche relevant email lists? :

    http://emailplugins.pages10.com/CBT-Email-Extractor-and-Web-Scraper-Software-42675144

    Many thanks

    Merle Traugott


  • Eric Jones

    Hey there, I just found your site, quick question…

    My name’s Eric, I found mygloww.com after doing a quick search – you showed up near the top of the rankings, so whatever you’re doing for SEO, looks like it’s working well.

    So here’s my question – what happens AFTER someone lands on your site? Anything?

    Research tells us at least 70% of the people who find your site, after a quick once-over, they disappear… forever.

    That means that all the work and effort you put into getting them to show up, goes down the tubes.

    Why would you want all that good work – and the great site you’ve built – go to waste?

    Because the odds are they’ll just skip over calling or even grabbing their phone, leaving you high and dry.

    But here’s a thought… what if you could make it super-simple for someone to raise their hand, say, “okay, let’s talk” without requiring them to even pull their cell phone from their pocket?

    You can – thanks to revolutionary new software that can literally make that first call happen NOW.

    Talk With Web Visitor is a software widget that sits on your site, ready and waiting to capture any visitor’s Name, Email address and Phone Number. It lets you know IMMEDIATELY – so that you can talk to that lead while they’re still there at your site.

    You know, strike when the iron’s hot!

    CLICK HERE http://jumboleadmagnet.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

    When targeting leads, you HAVE to act fast – the difference between contacting someone within 5 minutes versus 30 minutes later is huge – like 100 times better!

    That’s why you should check out our new SMS Text With Lead feature as well… once you’ve captured the phone number of the website visitor, you can automatically kick off a text message (SMS) conversation with them.

    Imagine how powerful this could be – even if they don’t take you up on your offer immediately, you can stay in touch with them using text messages to make new offers, provide links to great content, and build your credibility.

    Just this alone could be a game changer to make your website even more effective.

    Strike when the iron’s hot!

    CLICK HERE http://jumboleadmagnet.com to learn more about everything Talk With Web Visitor can do for your business – you’ll be amazed.

    Thanks and keep up the great work!

    Eric
    PS: Talk With Web Visitor offers a FREE 14 days trial – you could be converting up to 100x more leads immediately!
    It even includes International Long Distance Calling.
    Stop wasting money chasing eyeballs that don’t turn into paying customers.
    CLICK HERE http://jumboleadmagnet.com to try Talk With Web Visitor now.

    If you’d like to unsubscribe click here http://jumboleadmagnet.com/unsubscribe.aspx?d=mygloww.com


  • Eric Jones

    Hi, my name is Eric and I’m betting you’d like your website mygloww.com to generate more leads.

    Here’s how:
    Talk With Web Visitor is a software widget that’s works on your site, ready to capture any visitor’s Name, Email address and Phone Number. It signals you as soon as they say they’re interested – so that you can talk to that lead while they’re still there at mygloww.com.

    Talk With Web Visitor – CLICK HERE http://jumboleadmagnet.com for a live demo now.

    And now that you’ve got their phone number, our new SMS Text With Lead feature enables you to start a text (SMS) conversation – answer questions, provide more info, and close a deal that way.

    If they don’t take you up on your offer then, just follow up with text messages for new offers, content links, even just “how you doing?” notes to build a relationship.

    CLICK HERE http://jumboleadmagnet.com to discover what Talk With Web Visitor can do for your business.

    The difference between contacting someone within 5 minutes versus a half-hour means you could be converting up to 100X more leads today!

    Try Talk With Web Visitor and get more leads now.

    Eric
    PS: The studies show 7 out of 10 visitors don’t hang around – you can’t afford to lose them!
    Talk With Web Visitor offers a FREE 14 days trial – and it even includes International Long Distance Calling.
    You have customers waiting to talk with you right now… don’t keep them waiting.
    CLICK HERE http://jumboleadmagnet.com to try Talk With Web Visitor now.

    If you’d like to unsubscribe click here http://jumboleadmagnet.com/unsubscribe.aspx?d=mygloww.com


Leave a comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.